Tech Troubleshooting

If you are experiencing problems with your computer, network connection, Google apps, website, MS Office, A/V equipment or special applications, send us the details at dasa-tech-help@ncsu.edu. Or leave a voicemail at 919.513.8324.

Service Requests

Hardware and software purchasing, setting up Guidebook, access to university brand fonts, customized tech training — these are just some of the many services we provide. See our list of typical service requests for details, or send us a request.

Tech Planning

If you want our team to consult with you regarding major projects, special events, and anything related to the strategic integration of technology into your operation, please contact your Strategic Lead to start the discussion.

Not Sure?

When in doubt about how best to get the help or answers you need, just send us the details at dasa-tech-help@ncsu.edu. We’ll figure it out!

Recent News | Read more...

Print Server Migration

November 5, 2019

A significant print server migration will occur in the early morning hours on Wednesday, December 4th. All users will need to reboot their computers and reconnect to their printers and WolfCopy machines. (Student computing labs

File Share Migration – Fall Break 2019

September 13, 2019

A significant file share migration will occur over Fall Break in October, and it will disrupt your access to the file share, and you may experience periodic disruptions on your desktop and laptop. We will

Windows 7 End of Life

September 5, 2019

Microsoft will end support for Windows 7 on January 14, 2020; computers will no longer receive critical security or feature updates. Beginning January 15, 2020, all Windows 7 computers will be removed from the university

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