Tech Troubleshooting

If you are experiencing problems with your computer, network connection, Google apps, website, MS Office, A/V equipment or special applications, send us the details at dasa-tech-help@ncsu.edu. Or leave a voicemail at 919.513.8324.

Service Requests

Hardware and software purchasing, setting up Guidebook, access to university brand fonts, customized tech training — these are just some of the many services we provide. See our list of typical service requests for details, or send us a request.

Tech Planning

If you want our team to consult with you regarding major projects, special events, and anything related to the strategic integration of technology into your operation, please contact your Strategic Lead to start the discussion.

Not sure?

When in doubt about how best to get the help or answers you need, just send us the details at dasa-tech-help@ncsu.edu. We’ll figure it out!

Recent News | Read more...

Changes to Zoom Defaults

March 30, 2020

Originally posted at Sysnews. See also: Protecting Zoom Meetings From Unwanted Disruptions and FBI guidance. To increase the security and privacy of Zoom meetings, webinars, and recordings, several adjustments to the default settings for the

How to Upgrade to Windows 10 1909

January 30, 2020

Click on the Start Menu in the lower left-hand corner of your screen: Type “Software Center” to find the Software Center: Within Software Center, click on Operating Systems. There you will see “DASA-OS-Windows 10 1909

Print Server Migration

November 5, 2019

A significant print server migration will occur in the early morning hours on Wednesday, December 4th. All users will need to reboot their computers and reconnect to their printers and WolfCopy machines. (Student computing labs