Our Services

Basic Workstation Management

  • Desktops/Laptops
  • Printers
  • Desktop Management Systems
    • Active Directory
    • Stand-alones

Special Hardware Support

  • Clickers
  • iPods and other digital music players
  • iPhones and other mobile telephones
  • iPads and other tablets
  • Satellite phones
  • Digital displays
  • Specialized printers
    • Plotters
    • ID Printers
    • Rx Printers

Special Application Support

  • Special applications and database management (some hosted on-campus, some hosted by vendors)
  • Includes management of feeds to/from enterprise applications (PeopleSoft HR, Financials, SIS and Portal)
  • Includes secure interfaces
  • Includes authentication (via WRAP, Portal, Shib, etc)

Learning/Meeting Facilities

Storage and File Services

  • Celerra File Storage

Web Services

  • Consulting
  • Design
  • Web Application Development
  • Maintenance
  • Content Management

Resource Management

  • Asset Management
  • Hardware Repair
  • Purchasing

Special Events Support

  • Campus Events
    • Wolfpack Welcome Week
    • Convocation
    • Packapalooza
  • Division Events
    • Leadership Team Meetings
    • End of Year Program
    • New Staff Orientation
  • Departmental Events
    • ARTS Gala
    • RecFest
    • ACIS Basketball Championships

Help Requests, Support & Documentation

  • ServiceNow ticketing system
  • Internal and external wikis
  • DASA Tech Website

Compliance

  • University Branding Standards
  • ADA Web Accessibility
  • University Business Continuity & Disaster Recovery (technology & communications)