Leadership Team

The Leadership Team is responsible for:

  • Overall strategic and tactical management of DASA Tech
  • Serving as Functional Leads for various technical and administrative aspects of the operation
  • Serving as Strategic Leads for each of the units within DASA
  • Representing DASA Tech, and DASA, on various campus initiatives and committees

Keith Medlin Headshot

Keith Medlin
Director

Keith Medlin joined NC State University in 2020 with a technology leadership background in a variety of educational settings. Medlin previously worked 10 years as the Chief Information & Technology Officer of the Chatham County Schools (NC), 6 years as the Senior Administrator for Collaborative Applications in the Wake County Public School System, and 3 years with the Michigan Virtual University and High School overseeing daily enrollment management operations.
Medlin earned a B.A. in English from Michigan State University, an M.A. in Learning Design with Technology from Michigan State University. He is also a Consortium of School Networking (COSN) Certified Educational Technology Leader (CETL) as well as a UNC School of Government Certified Educational Chief Technology Officer (CECTO).

Fred Eaker
Assistant Director

Fred Eaker has been with NC State University since 2007 with experience in public, non-profit, and higher education environments; previous employers include the Alzheimer’s Family Day Center and the NC Department of Transportation. His NC State experience began with 4 years supporting Student Media Advising, later joining DASA Tech to support University Recreation. Over the last several years, Fred’s responsibilities expanded as he assumed the Assistant Director role in addition to technology leadership for several units. Fred has a B.S. in Information Systems and Operations Management from UNC-Greensboro, and actively pursuing an M.L.S. in Gandhian Ethics and Social Justice from NC State. He has completed the ITIL Foundations Certificate and NC State’s Pathways Leadership Development Program.


Doug Flowers
IT Manager

Doug Flowers has 10 years of experience in public and higher education environments; previous employers include the Operations Center for the County of Wilson, and East Carolina University. Doug joined DASA Tech and NC State in 2012, supporting Student Media Advising. He quickly expanded his duties and became an IT Manager for DASA Tech. Doug earned a B.S. in Information Technology, and an M.S. in Technology Systems, both from East Carolina University. He has certifications in A+, ITIL Foundations, and ITIL Continuous Service Improvement.


Lisa Miles
Assistant Director

Lisa Miles has 21 years of experience in non-profit, private, public, and higher ed environments; previous employers include Evergreens Nursing Home, and Piedmont Triad Council of Governments. She has been with NC State Experience for 17 years, building a substantial IT operation for University Housing and later for Campus Life. Lisa and her team merged with DASA Technology Services in 2016, where Lisa serves as Assistant Director. Lisa earned a B.S. Info Systems & Operations Management for UNC-Greensboro, and two M.S. degrees from East Carolina University — one in Technology Systems and the other in Instructional Technology. She holds certifications in A+, Net+, Security+, Network Technology, and ITIL Foundations, and has completed NC State’s Performance Leadership Program.


Mike Velez
IT Manager

I am Mike Velez: husband, father, passionate Mets fan, and IT Manager- in that order. Originally I hail from New York City, which explains my drive and outgoing personality. You will find me to be very knowledgeable regarding desktop, mobile, and network support as well as providing strategic support to departments within DASA. This passion is the direct result of nearly ten years of experience in the educational IT field. My quick wit and contagious laugh put clients at ease while helping to solve their IT issues quickly. My priorities lie in supporting the staff and faculty at NC State to the best of my ability. These priorities are vital to faculty and staff so they can get back to the job of supporting and providing the success of the whole student.

I have a B.A. in Communication Arts from Marymount Manhattan College in New York City. I have completed the ITIL Foundations Certificate and I am currently half through NC State’s Pathways Leadership Development Program.


Kaity Aubuchon
Service Desk Manager