Contact DASA Tech via dasa-tech-help@ncsu.edu for any technical issues, including:
- Help with your computer, network connection, Google apps, website, MS Office
- Help with telephones and voicemail
- Help with special applications
- Help with computer labs, classrooms, conference rooms
- SAR actions
- Equipment purchases
- Employee on and off boarding
- Project requests
- Anything else not listed on this page
Please be sure to include the following information:
- A descriptive subject line
- What is not working properly
- What you have already tried to fix the problem
- Your availability for tech staff to stop by your work area
- Status information:
- Critical (ex: RecTrac is Completely Down!)
- High (ex: Email Not Working)
- Normal (ex: Can’t Print, Need More File Space)
- Low (ex: Project Request, Learn More about Google Filters)
If Mail or Network is Down
- Contact your local tech support via phone
- When possible, please also send the information to dasa-tech-help@ncsu.edu, which ensures our Service Desk will get the information as well. You can have a colleague send the information, or your use your mobile device.
Unity Password Reset
- Contact the NC State Help Desk at 919.515.4357 or help@ncsu.edu
How to Handle Phishing Email
- Forward it to abuse@ncsu.edu, then delete it.