How To

Troubleshoot Your Browser

Setup Remote Desktop

Connect to Network Storage (Share and Private Drives)

  • Connect to your department share (S) and private (B or H) drives from a Windows computer
  • Connect to your department share (S) and private (B or H) drives from a Mac

Request Software Purchase (Adobe, Visio, etc)

DASA Tech handles software purchasing for all units in DASA, and takes advantage of special pricing made available through OIT. (Please note that the cost for Microsoft Office and Adobe Acrobat Pro are covered and do not need to be requested for purchase.) Available titles are listed below. The prices are approximate as licensing contracts with vendors change each year, and some prices are based on the total number of licenses purchased by the campus.

Please use this form to make your request.

  • Adobe Perpetual Licensing Products (one-time cost; you own it in perpetuity)
    • Captivate
    • Contribute
    • ColdFusion Enterprise
    • Director
    • Font Folio
    • FrameMaker
    • Photoshop Elements (Not Photoshop by itself) – $35/1x
    • Premiere Elements
    • Presenter
  • Adobe Create Cloud – $245/annual
    • Includes Photoshop, Illustrator, InDesign, Lightroom, and several other products
  • (online training) – $225/annual
  • Quickbase (online database) – $45/annual
  • Techsmith Products
    • Camtasia (screen recording)
      • Mac – $110/1x, then $12/annual
      • Win – $110/1x, then $25/annual
    • SnagIt (screen capture) – $110/1x, then $7/annual
    • Camtasia/SnagIt Bundle – $110/1x, then $29/annual
  • Visio (flowchart/orgchart/diagram) – $100/1x

Get access to SIS, HR or Financials systems in the Portal

More soon

Setup cellular service for a department-owned device

More soon

Request a NC State University Guide

Academic & Student Affairs has launched NC State University Guides, which is an app available through the Apple and Google app stores. This branded app is home to all individual Guides at the university, and leverages Guidebook functionality across the campus. Learn more…

Request Tech Training

Training is available for groups and also on a 1-on-1 basis as needed.  Workshops can be facilitated by DASA Tech staff and other subject matter experts on campus.

Please use this form to make your request.

Request University Brand Fonts

The university has designated Univers as the primary typeface for the university. Arial is the designated substitute. Glypha is also in use by the university, but is to be used very sparingly. DASA has been provided with enough licenses by University Communications to cover usage by those who frequently create promotional materials for their units. We are required to track the distribution and ensure that each person is using the fonts according to brand guidelines.

  1. Please complete this form to request access to Univers. Once your request has been submitted, your local tech support will arrange to download the font on your primary computer.
  2. There is no charge for this license at this time.
  3. Please contact Justin Hammond as needed for assistance on the use of this font and your materials.

Get the most out of Google Apps

Check-out Loaner Equipment

DASA Tech has a variety of equipment available for check-out to DASA units, and can be used for events, or longer term as needed as available. Please send requests to Available equipment includes:

  • Laptops (both Mac and Windows)
  • Tablets (iPads, Surface, Galaxy Tab)
  • Card Readers
  • Desktop monitors
  • External speakers

Requests to check-out equipment should be sent to

Request a New Website or Blog

Requests for new websites and blogs should be sent to