Service Requests

Request Access to Enterprise Systems (SAR Actions)

Department heads or their designees can request access for departmental employees to the Student Information System (SIS), Human Resources (HR), and Financials (FIN) and related enterprise systems through the following process. Please follow these instructions.

Check-Out Loaner Equipment

DASA Tech has a variety of equipment available for check-out to DASA units, and can be used for events, or longer term as needed as available. Please send requests to tech-dasa@help.ncsu.edu. Available equipment includes:

  • Laptops (Chrome, Mac, Windows)
  • Tablets (iPads, Surface, Galaxy Tab)
  • Desktop monitors
  • Card Readers
  • External speakers
  • Projectors
  • Miscellaneous cables, adapters, supplies
  • If not listed here, don’t hesitate to ask — we are likely to be able to track something down for you!

Requests to check-out equipment should be sent to dasa-tech-help@ncsu.edu.

Request a New Website or Blog

Requests for new websites and blogs should be sent to dasa-tech-help@ncsu.edu.

Request a New Reporter Course

DASA Tech handles Course creation for all DASA units within the Reporter event registration system. Please use this form to make your request. If you want to learn more about how you can use Reporter for your area, please contact your Strategic Lead who can arrange a consultation with the folks on our team who manage this process.

Request a NC State University Guide

Academic & Student Affairs has launched NC State University Guides, which is an app available through the Apple and Google app stores. This branded app is home to all individual Guides at the university, and leverages Guidebook functionality across the campus. Learn more…

Request Hardware Purchase

Please first consult with your Strategic Lead about which solutions will best fit your needs. For small standard items such as keyboards, mice, tablet cases, cable adapters, etc, send your request to dasa-tech-help@ncsu.edu.

Request Software Purchase

DASA Tech handles software purchasing for all units in DASA, and takes advantage of special pricing made available through OIT. (Please note that the cost for Microsoft Office and Adobe Acrobat Pro are covered and do not need to be requested for purchase.) Available titles are listed below. The prices are approximate as licensing contracts with vendors change each year, and some prices are based on the total number of licenses purchased by the campus.

Please use this form to make your request.

  • Adobe Perpetual Licensing Products (one-time cost; you own it in perpetuity, you just need a computer with the specs that will run the software, which will eventually become problematic)
    • Photoshop Elements (Not Photoshop by itself) – $35/1x
    • Other options possible, please contact us at tech-dasa@help.ncsu.edu
  • Adobe Create Cloud Suite – $245 annually
    • Includes Photoshop, Illustrator, InDesign, Lightroom, and several other products
  • Adobe Create Cloud Individual Products – $174 annually
    • If you want two or more of these products, then it is less expensive to get the full Creative Cloud Suite option
    • Includes Photoshop, Illustrator, InDesign, Lightroom, and several other products
  • Lynda.com (online training) – $225/annual
  • Quickbase (online database) – $45/annual
  • Techsmith Products
    • Camtasia (screen recording)
      • Mac – $110/1x, then $12/annual
      • Win – $110/1x, then $25/annual
    • SnagIt (screen capture) – $110/1x, then $7/annual
    • Camtasia/SnagIt Bundle – $110/1x, then $29/annual
  • Visio (flowchart / org chart / diagram) – $100/1x

Request Tech Training

Training is available for groups and also on a 1-on-1 basis as needed.  Workshops can be facilitated by DASA Tech staff and other subject matter experts on campus.

Please use this form to make your request.

Request University Brand Fonts

Please see this page about use of brand fonts and how to make a request.

Request Event Support

If you unit is hosting an event that requires tech support (especially larger events), please first consult with your Strategic Lead. Smaller events, such as web conferencing, or meetings in classrooms or conference rooms, send your request to dasa-tech-help@ncsu.edu.